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Address: 66A Sfântul Lazăr Street, Postal Code 700049, Iași
Phone: +40 0332 711 700
Fax: +40 0332 730 168
Email: info@firecredit.eu
Our consultants
Fire Credit adheres to the Code of Conduct of the Association for Commercial Debt Management (AMCC), available on this website, and complies with the ethical and professional standards established at both national and European levels, in accordance with FENCA principles.
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Fire Credit: here to help you move forward.
When companies choose to partner with Fire Credit, they’re choosing a smarter, more flexible way to manage outstanding payments — and that means a smoother experience for you, too.
Here’s how it helps:
- Flexible, fair solutions
Because Fire Credit works on results-based agreements, the focus is on finding practical ways to resolve each case — not on fixed, rigid processes. That gives you more room to find a plan that works for your situation. - Faster support, fewer delays
Fire Credit helps companies handle many cases at once, without letting things fall through the cracks. That means you get quicker responses, clearer communication, and more time to focus on what matters. - Specialized care from people who understand
With years of experience, Fire Credit knows how to work with people respectfully and effectively. You’re not just a number — you’ll be supported by a team that’s committed to working with you toward real solutions.
Phone Collection
Real conversations that lead to real solutions.
When Fire Credit gets in touch by phone, the goal isn’t just to talk about a payment — it’s to offer a path forward.
Our consultants are trained to the highest standards, with expertise in communication, negotiation, financial guidance, and legal support. Every call is shaped by the understanding that most people want to meet their commitments but are often facing financial stress and just need help navigating it.
That’s where we come in.
Through respectful, one-on-one conversations, we help you assess what’s possible and explore solutions tailored to your situation — whether that’s identifying new sources of income, adjusting timelines, or finding ways to avoid further complications.
Each call focuses on:
- Clearly explaining the situation and answering your questions
- Understanding your specific needs and adjusting the approach accordingly
- Offering debt counseling and helping you regain financial control
- Finding fair solutions together, with the goal of settling things amicably
Our team works with care and professionalism — always with two priorities in mind: helping you resolve what’s needed, and supporting a positive relationship between you and the company involved.
Because when you’re treated like a person, not a problem, better outcomes are possible.
Field Collection
Support that comes to you.
Sometimes, a face-to-face conversation can make all the difference. That’s why Fire Credit works with a trusted network of local agents across the country — professionals who understand your area, your challenges, and your time.
When a Fire Credit agent gets in touch, their goal is to listen, understand your situation, and help you explore real options to move forward — not to pressure or judge.
Here’s how it works:
- Local understanding, faster responses
Our agents live in the areas they serve, which means they can reach out quickly and with the context needed to truly help. No generic solutions — just conversations that respect your time and circumstances. - Personalized support
Every agent receives ongoing training in finance, communication, and problem-solving. They're equipped to help you explore realistic ways to settle your account and ease financial stress. - Open communication and transparency
Our tools allow for real-time updates, so you always get accurate information. If you have questions or concerns, we’re here to listen and address them clearly.
What happens during an in-person visit?
- We make sure you’re correctly identified and informed
- We listen to understand what may have caused delays or difficulties
- We work with you to assess your current ability to repay
- We talk through any objections or concerns you may have
- We help rebuild trust between you and the company involved
- We offer a structured, fair repayment plan
- We stay connected to support you in keeping your commitments
At every step, our focus is on resolution — not confrontation. We’re here to help you close this chapter in a way that’s thoughtful, respectful, and realistic.
Legal Collection
When it comes to legal matters, we’re still here to help.
In some cases, when previous efforts haven’t led to a solution, legal steps may become necessary. At Fire Credit, this process isn’t about pressure — it’s about protecting interests in a structured, fair, and transparent way.
Even during legal proceedings, our focus remains on helping you understand what’s happening, what your options are, and how to move forward.
What can you expect?
Clarity at every stage
From the moment legal action is considered, you’ll be informed about the situation, your rights, and the steps ahead. We believe that legal procedures shouldn’t feel overwhelming or one-sided.
Specialists who understand people, not just law
Fire Credit works with experienced legal professionals who are not only experts in civil and commercial law, but also trained to approach each case with fairness, efficiency, and a deep understanding of financial challenges.
Support, not silence
Even during legal collection, our aim is to continue the dialogue. You can still reach out, ask questions, and explore ways to settle matters before enforcement proceedings begin.
Coordinated, responsible action
With partners and legal teams active across the country, we can act quickly — but always with transparency and respect. You’re kept in the loop, and the door to resolution stays open.
Legal action isn’t the first choice — it’s a last step, taken only when needed. But even then, we work to turn challenges into chances: to resolve things fairly, restore financial balance, and help you move past this moment with dignity.