• en 
  • it 
  • ro 
  • +40/332.71.17.00
  • info@firecredit.eu
  • follow on facebook
  • follow on twitter
  • follow on linkedin
  • rss subscribe
Menu
  • Home
  • company
    • history
    • who are we
    • mission and vision
    • advantages
    • deontology
    • management
    • inovation and technology
    • associations
  • services
    • what we offer
    • prevention
    • phone collection
    • field collection
    • full invoice management
  • sustainability
    • company values
  • clients
  • work with us
    • availables jobs
    • testimonials
    • Discount Network
  • media
    • communication
    • events
  • assistance
    • glossary
    • handling complaints
    • FAQ
  • contact

FAQ - Firecredit

Home / FAQ

site-img77

1. Why did SC Fire Credit SRL contact me?

Fire Credit is a debt recovery company, a member of ACDM – Association for Commercial Debt Management of Romania, acting under a Contract for a customer with various service providers (telephone service operators, utility providers, etc.) as well as with financial institutions (banking and nonbanking institutions).
Our goal is to help debtors get amicable payment agreements with the service providing companies as well as with financial institutions. You may appear in our database with an unresolved situation, this being the reason why our agents have tried to
contact you and inform you about it.

2. Why is Fire Credit handling my case? Nobody asked for my permission.

Your situation has come to our attention based on a Contract of Mandate between Fire Credit and our client. In this Contract of Mandate you, as debtor, are the third party. Since your contractual obligations to our client have not been met, the latter has empowered Fire Credit to act in his name and on his behalf, in order to recover the owed debts.

3. I have been contacted by Fire Credit. What should I do?

If you have not yet managed to get in touch with one of our agents, please call 0332.71.17.00 and you will be directed to our consultants to resolve your situation. Regardless of the current circumstances, please contact us as soon as possible in order to find a solution together. The time factor along with the lack of action from you will only worsen the situation, offering you many disadvantages.

4. How will Fire Credit help me solve my problem?

We are willing to understand your problems, we try to help and we encourage the amicable settlement of all situations by analyzing all options that can be reliable both for you and for our client. We are open to suggestions and we strive to offer customized solutions depending on your case history and on your specific situation.

5. What happens if I do not answer to Fire Credit’s calls?

Fire Credit starts from the assumption debtors are well intentioned and we try to solve each case amicably. If this is not possible, the debt recovery procedure will follow the legal phases by requesting the support of the competent courts of law.

Fire Credit just obtained its ISO 37001 certification for the Anti-Bribery Management System.

Posted: May 27, 2021
Fire Credit obtained the Anti-Bribery Management Systems certification according to ISO 37001, the first [ ... ]
0 comments

Fire Credit, present for the second time in a row at the Annual National Conference of ALB, as an official partner

Posted: December 7, 2017
On November 21 2017, Fire Credit participated at the Annual National Conference of ALB Romania, the 13th [ ... ]
0 comments

Dan Fiterman, the owner of Arcadia, met with CEO of Fire Credit

Posted: October 27, 2017
On Friday 13 October 2017, Mr. Dan Fiterman, general manager of hospitals and medical centers network, Ar [ ... ]
0 comments

The new Italian ambassador visit Iasi

Posted: October 13, 2017
The Italian Ambassador to Romania, His Excellency Marco Giungi made first official visit  to Iasi for tw [ ... ]
0 comments

CERTIFICATIONS

  • Handling Complaints

ASSOCIATES

USEFUL LINKS

  • PROTECTIA CONSUMATORILOR-A.N.P.C.
  • http://www.fire.eu
  • Recent Blogs or News
  • Address:
    Sf Lazar 66A, cod postal 700049 Iasi
  • Tel: +40 0332 711 700
  • Fax: +40 0332 730 168
  • info@firecredit.eu
  • history
  • glossary of terms
  • note legale website
  • FAQ
  • cookie policy
  • privacy
  • Email Privacy Disclaimer
Copyright © 2022 Firecredit. All rights reserved.
Utilizziamo i cookie per migliorare questo sito web e per migliorare i nostri servizi. Per saperne di più sulla nostra politica sui cookie e per modificare le impostazioni del browser in modo da evitare i cookie, fare clic su Read More.


Accept
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT
Scroll