clients of Fire Credit

Fire Credit provides Debt Collection services and solutions to leading companies from the following fields: Banking, Retail, Finance, Utilities, providing them with customized solutions and specialized teams with significant experience in our field.

Another area of intervention is the public administration, where the need for debt recovery involves mayors and public services providers (water, gas, and electricity), areas where the users are represented by the entire community.

FINANCIAL / BANKING PRE-WRITE OFF

Loans with an aging very young and very short terms of operational management; from 28 to 60 days, which require a strong reactivity to the requirements of the buyers. Monitoring results daily and segmentation practices in homogeneous clusters allow us to evaluate and target the support for phone and field collection.

FINANCIAL / BANKING POST WRITE-OFF

Loans that have exceeded the limits set by the “benefit of the term” payment by installments, with aging that usually exceeds 180 days, managed through interventions of field collection alternating with actions of phone collection, with the support of a specialized team that performs a lockout efforts to trace the debtor. The high negotiating skills, the ability to combine these tools and also or legal processes are our main strengths.

TELECOMMUNICATIONS

Constant technological innovation and marketing are characteristics for this field for which training and information management are crucial. In credit management with aging from 10 to 45 days and contracts still active, we use a consultative approach, placing also targets to customer retention. In credit management with aging from 90 to 180 days, we tend to a more structured approach through interventions in specialized phone collection and field collection.

COMMERCIAL

Manage trade receivables of various economic sectors involves the adoption of sophisticated strategies and requires a predictive evaluation of the borrowers in order to identify the most appropriate management cycle in order to collect quickly and at minimum cost. Our resources are formed on both legal aspects, both in communication skills and also functional objective of retaining customers which is always the main asset of any company.

UTILITIES

Since the liberalization of the markets for electricity and gas and with the increased possibility for the users to change their supplier, the number of the delinquencies is increased, related especially to the latest bills of the previous supplier. On these loans we act by a soft reminder, similar to an approach of customer care in the case of the active user, which aims to adjust the case; a recovery process more structured instead that goes until the legal phase if necessary, is provided in relation to the position of the ceased case, where we talk about the presence of high aging loans and a high percentage of unavailability. All resources have a detailed knowledge of the law, of the commitments made by the debtor when signing the contract and all other options that they can use to achieve a positive result.

FACTOR

Debtors coming out of case purchase or securitization with very high aging, often with high amounts and complex methods to collect the debts. The postponement of payments and the tandem legal action -phone collection tools are regularly used for the positive resolution of the case. A group specialized in the business of “caring” helps the customer throughout the repayment plans and through rhythmic reminders.

Planning

100%

Attention to detail

100%

Managing the recovery cycle

100%

We will plan with you and for you, the best strategy with the same goal as always: an improved balance for your business.

Strategic consulting on debt recovery management to the customer is one of the elements that define us.

Fire Credit just obtained its ISO 37001 certification for the Anti-Bribery Management System.

Posted: May 27, 2021

Fire Credit obtained the Anti-Bribery Management Systems certification according to ISO 37001, the first [ ... ]

0 comments

Fire Credit, present for the second time in a row at the Annual National Conference of ALB, as an official partner

Posted: December 7, 2017

On November 21 2017, Fire Credit participated at the Annual National Conference of ALB Romania, the 13th [ ... ]

0 comments

Dan Fiterman, the owner of Arcadia, met with CEO of Fire Credit

Posted: October 27, 2017

On Friday 13 October 2017, Mr. Dan Fiterman, general manager of hospitals and medical centers network, Ar [ ... ]

0 comments

The new Italian ambassador visit Iasi

Posted: October 13, 2017

The Italian Ambassador to Romania, His Excellency Marco Giungi made first official visit to Iasi for tw [ ... ]

0 comments